startup ideas, marketing ideas, conversations, etc.



MARKETING IDEAS and TOOLS
Marketing Mileage
Business Card Design Ideas
Brochure Design Ideas
Die Cut Business Cards
Scented Business Cards
Cheap Business Card Ideas
Unique Business Cards
Unique Brochure Ideas
Cheap Advertising Ideas
Business Card Layout
Promoting Home-Based Business
Competitive Advantage
Email Marketing Tips
Selling With Color
Promotional Magnets
Brochures and Marketing Mileage
Christmas Marketing
Creative Marketing

STARTUP IDEAS and STRATEGIES
Home-Based Startup Ideas
Business Idea Brainstorming
Virtual Assistant
Event Planner
Wedding Consultant
Telecommuting Strategies
Freelance Job Strategies

Building Customer Loyalty

Some say that customer loyalty is a thing of the past.

Don't believe it!

Customer loyalty has to be earned. Unfortunately, many businesses take it for granted, and do nothing to encourage that loyalty.

You can't buy loyalty. "Customer Appreciation" sales, for example, only bring short-term gain. People know the difference between getting a good deal and being appreciated.

Customer satisfaction is key in creating loyalty, and that's an ongoing process. It can't be accomplished with an advertising circular.

If you want to build customer loyalty, you also have to build relationships. Ideally, this happens starting from the time you first acquire a new customer. However, it's never too late to start.

Calling people by name can be one of your best relationship marketing tools. And it's a free marketing tool!

Go the extra mile for your customers. Don't just aim for customer satisfaction. Earn their loyalty by exceeding their expectations.

Thank your customers for their business - and mean it. A sincere "thank you so much, we really appreciate it" will help form a lasting impression.

Make the extra effort and send a regular customer, a new customer, or one who makes a significant purchase a thank-you letter or hand-written note. A personalized thank-you will be unexpected and appreciated.

A card, a note or even a small gift that can be picked up at your business can all be good relationship builders.



MARKETING STRATEGIES
Differentiate Yourself
Information Marketing
Building Customer Loyalty
Getting Customer Feedback
Testimonials
How to Define a Niche
Discovering Niches
Finding New Customers
Indirect Benefits
The Consumer's Perspective
Promotional Marketing
Pricing Products and Services
Viral Marketing Magic
Marketing Mix
Website Niches
Cheap Advertising Strategies
Complementary Marketing

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